Shipping and Delivery Policy
Shipping Charges
Shipping and courier charges are calculated based on the volumetric weight of your package and your delivery location. The applicable shipping cost will be displayed at checkout before you complete your order.
Dispatch & Processing Time
All products are usually dispatched within 3–4 business days from the date of order confirmation.
For customized or made-to-order items, the dispatch timeline may vary depending on the complexity of the design and production schedule. Customers will be notified if additional processing time is required.
Each product is carefully inspected and securely packed before dispatch to ensure it reaches you in perfect condition.
Delivery Timeline
The delivery time depends entirely on the courier partner and your delivery location. Once your order has been dispatched, the estimated delivery time typically ranges between 3–10 business days.
You will receive an email and/or SMS notification with your tracking details once the shipment has been dispatched. You can use the tracking number to follow the progress of your delivery through our courier partner’s website.
Delays & Exceptions
While we work with reliable delivery partners, unforeseen circumstances such as weather conditions, strikes, remote area restrictions, or public holidays may occasionally cause delays. We appreciate your patience and understanding in such cases.
If your order is delayed beyond the expected timeline, please reach out to our customer support team at brigettegeorge1@gmail.com, and we will do our best to assist you